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Service

DATArrive's Service Module gives you the tools to run your operations efficiently, maximize your resources and keep your customers satisfied.

  • Dispatch employees or crews to alternate worksites
  • Issue work orders and job tickets based on Service Level Agreement
  • Respond to customer service or technical support requests
  • Utilize dispatch management to update a status, change technician or schedule service calls
  • Automate signature capture and proof-of-delivery
  • Apply security rules to dispatchers

Get the most out of your service dispatch software by mobilizing additional workflow processes:

  • Track labor costs associated work orders(Time/Labor ModuleTime/Labor)
  • Schedule and track package deliveries (Delivery ModuleDelivery)
  • Dispatch replacement parts based on inspection reports (Inspection ModuleInspection)
  • Dispatch workers in response to security failures (Security ModuleSecurity)

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